Website Owners’ Overestimation of User Capacity by 3.4 Times Kills Profits and Customer Retention

An e-commerce website that grinds to halt simply because there are too many customers attempting to gain access at one time is akin to a supermarket with no parking spaces and isles so narrow that only one shopper can enter at a time, while the rest sit outside waiting to enter and make a purchase.

Read More

Posts by Topic

see all